On July 1, 2023, Sun Life is changing Emergency Travel Assistance providers from Allianz Global Assistance to Global Excel Management (GEM).
You should not experience any changes to the coverage, emergency contact numbers, or process to submit a claim through GEM, but you are encouraged to download your new travel card which will be available on July 1, 2023.
Allianz will continue to manage any claims incurred up to and including June 30, 2023. New claims incurred on or after July 1, 2023 will be managed by GEM.
Please direct questions to the HR Employee Centre at HREC-CERH@navcanada.ca or 1-888-774-4732 or call Sun Life directly at 1-800-361-6212.